Terms of Service
Last Updated: February 5, 2026
These Terms of Service ("Terms") govern your access to and use of the website hkc.care (the "Website"), operated by Hannah Katherine Counseling LLC ("Company," "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
Important Notice: These Terms are provided for general informational purposes and do not constitute legal advice. You are encouraged to consult with a qualified attorney to ensure compliance with applicable federal and state laws.
1. Purpose of the Website
The Website is intended to provide general information about our psychotherapy and counseling services, practice policies, and contact information. The Website does not provide medical, mental health, or clinical advice and is not intended to establish a therapist-client relationship.
Submitting information through the Website, including contact forms or appointment requests, does not create a therapeutic relationship. A therapeutic relationship is established only after completion of informed consent, intake procedures, and confirmation by the therapist.
2. Eligibility
You must be at least 18 years of age to use this Website. By using the Website, you represent and warrant that you meet this eligibility requirement.
3. No Emergency Services
The Website is not designed for crisis intervention or emergency services.
If you are experiencing a mental health emergency or believe you may be at risk of harming yourself or others, call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline (call or text 988) immediately.
4. User Responsibilities
By using the Website, you agree to:
Provide accurate and truthful information
Use the Website only for lawful purposes
Not interfere with or disrupt the security or functionality of the Website
Not attempt to gain unauthorized access to any systems or data
You agree not to submit false, misleading, or inappropriate information through the Website.
5. Intellectual Property
All content on the Website, including text, graphics, logos, and design elements, is the property of Hannah Katherine Counseling LLC or its licensors and is protected by applicable intellectual property laws.
You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without prior written permission.
6. Third-Party Services and Links
The Website may contain links to third-party websites or use third-party services (such as scheduling platforms, payment processors, or electronic health record systems). We do not control and are not responsible for the content, availability, or privacy practices of third-party services.
Your use of third-party services is subject to their respective terms and privacy policies.
7. Privacy
Your use of the Website is subject to our Privacy Policy, which describes how we collect, use, and protect your information. If you are a healthcare client, your protected health information is additionally governed by our Notice of Privacy Practices in accordance with HIPAA.
8. Disclaimer of Warranties
The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Hannah Katherine Counseling LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use the Website.
Our total liability for any claim related to the Website shall not exceed the amount you paid, if any, to access the Website.
10. Indemnification
You agree to indemnify, defend, and hold harmless Hannah Katherine Counseling LLC, its owners, employees, and contractors from any claims, damages, losses, liabilities, or expenses arising from your use of the Website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict-of-law principles.
12. Accessibility Statement
Hannah Katherine Counseling LLC is committed to ensuring digital accessibility for individuals with disabilities. We strive to make our Website accessible and usable for all users, including those who rely on assistive technologies.
We are continually working to improve the accessibility of our Website and to conform, where feasible, with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
If you experience difficulty accessing any part of this Website or require assistance, please contact us at hannah@hkc.care, and we will make reasonable efforts to provide the information or services you need in an accessible manner.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the revised Terms.
13. Contact Information
If you have questions about these Terms, please contact:
Hannah Katherine Counseling LLC
Email: hannah@hkc.care
If you are a client of Hannah Katherine Counseling LLC, please refer to your informed consent documents for terms governing clinical services.